Skip navigation
BrainNav does not necessarily endorse or recommend any service listed and no liability for accuracy of information can be accepted, see HERE for more information.

Acquired Brain Injury Support in the Home




Location and Contact details


1 Hawksworth Road
Central Park
Telford
Shropshire
TF2 9TU

Telephone: 01952 293449

Email: enquiries@completegroup.co.uk

http://www.completegroup.co.uk

Type of organisation

  • Private Company Service

Descripton of organisation

  • Community Based Service
Provider of Complex Health Care in the Home

miles (straight line)
miles (approximate road distance)

Entry last updated

Nov 3, 2012

Further Details

Founded in 1996, The Complete Group have grown to be a leading UK provider of complex care in the home, delivering person-centred support to paediatric and adult clients with disabling conditions, allowing them to lead full and independent lives in their own homes.

At The Complete Group, we specialise in working with paediatric and adult clients with acquired brain injury, traumatic brain injury, spinal cord injury and other disabling conditions, including ventilator dependant clients. Our services are continuously evolving to reflect new developments, best practice and to support our mission statement:

£To enable people with severe disabilities to live an independent life within the community by providing them with the highest quality services that fully meet the needs of their chosen lifestyle£

We recognise disabilities caused by medical conditions and traumatic accidents require innovative and flexible care solutions, which reflects the individual£s choice and maximises their independence.

The flexible services we offer for our acquired and traumatic brain injury clients are ideally placed to support our clients to live independently in their own home. We achieve this by tailoring our services to the needs of the individual.

Our brain injury specialists and nurses also recognise that brain injury can have far reaching consequences for relationships with partners, family members and their friends; and we also understand these challenges. This is why we work with the client and the people close to them to maintain and develop relationships as part of our focus on enabling clients to achieve maximum independence and follow their chosen lifestyle.

With all our services, a key feature is our person-centred approach, which includes the involvement of our clients in the recruitment of the Personal Assistants who provide their day-to-day complex care, under the supervision of skilled nurses.

Services available

ABI Specialist National Regional Local
Case Management yes yes yes yes
Community support yes yes yes yes
Domiciliary Care yes yes yes yes
Support Workers yes yes yes yes
Training (for clients/patients) yes yes yes yes
Training (for families/carers) yes yes yes yes
Training (for staff) yes yes yes yes
Vocational Support yes yes yes yes
National = country wide, Regional = offering a service within 150 miles, Local = offering a service within 50 miles

This service adheres to the following Regulatory Frameworks / is affiliated to the following bodies:

Registered by the Care Quality Commission under the Health and Social Care Act 2008.
Wholly owned subsidiary of Housing 21.
Holding company for Paediatric Nursing Link (PNL) Ltd.

Referrals can be made by

GP no
Consultant no
Healthcare Professional yes
Self/Advocate/Family yes
Other professional eg Social Care/Case Manager yes

- Specialist Units and Centres.
Continuing Healthcare Teams.
Commissioners.
Social Services.

How are services paid for?

yes Publicly funded - individually commissioned
Regularly Sometimes Never
NHS yesnono
Social Care Services yesnono
Jointly funded by NHS & Social Care Services yesnono

yes Privately funded (anyone can purchase)

Typical duration that a service is offered

The duration of treatment is reflected in the care requirements of the individual. In some cases we have been providing continuous care for 10 or more years. The Complete Group have provided packages of care ranging from babies of a few months old through to adults at end of life.

This Service was mapped by None. See HERE for more information

Services available are defined by the following EHIG Rehabilitation Codes

For an explanation of the codings please click here

SUPPORTED HOUSING OR RESIDENTIAL CARE

[Code 75]
Patient description
Medically stable, requiring supportive environment/accommodation, able to actively participate with and benefit from therapy. Will include spectrum of initial severity of injury with a small minority derived from Code 05 category

Sites
Residential Care/Supported Housing

Description of rehabilitation input
Retraining and enablement in day-to-day domestic and community-based tasks in a non-hospital, home-like environment, aimed at community re-integration/ inclusion by enhancing independence, wellbeing, & assist return to work/ education. In collaboration with Social Services, neuropsychiatry, voluntary and statutory services. Help for family/carers in supporting the person in these roles, and with identifying statutory support available.

SUPPORT AT HOME

[Code 115]
Patient description
Medically stable. Able to live in the community alone or with others.

Sites
Client's home/the community

Description of rehabilitation input
Enablement, support and care to develop social skills, stamina, confidence, attention & leisure pursuits, sorting out benefits, day supervision & respite care. Specific attention paid to Community involvement & integration (further education etc), Personal social development and empowerment and structuring activity towards achieving goals. Includes support that may be purchased with a personal budget.

SOMETHING TO DO

[Code 120]
Patient description
Medically stable. Wanting to engage further with the community, alone or with others.

Sites
All sites

Description of rehabilitation input
Organised activity in the community offering opportunities to to develop social skills, stamina, confidence, attention & leisure pursuits, Specific attention paid to: Community involvement & integration (further education etc), Personal social development and empowerment Structured daytime activity within the individual's competency framework. Includes Day activities, Day Centres, clubs and activity that may be purchased with a personal budget.

VOLUNTEERING OPPORTUNITIES

[Code 125]
Patient description
Medically stable. Wanting to engage further with the community, alone or with others.

Sites
All sites

Description of rehabilitation input
Organised activity in the community offering opportunities to develop skills through voluntary work and activity.

CASE MANAGEMENT

[Code 140]
Patient description
Carer support from initial injury, patient support when able to communicate

Sites
All sites

Description of rehabilitation input
Assessment, guidance, management of care and support and rehabilitation needs; involving close liaison/working with the family.

This service is defined by the NMDS (National Minimum Data Set) codes as:

For an explanation of the NMDS, please click here

No Data for NMDS

This website has been jointly developed by Optua UK, UKABIF and Thompsons Solicitors. For more information visit About Us. © 2017 BrainNav – All Rights Reserved