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Crossroads Care Norfolk




Location and Contact details


Dereham Hospital
Northgate
Dereham
Norfolk
NR19 2EX

Telephone: 01362 691708

Email: john.newstead@crossroadsinnorfolk.co.uk

http://www.crossroads.org.uk

Type of organisation

  • Voluntary Sector Service

Descripton of organisation

  • Domiciliary Service
  • Community Based Service

miles (straight line)
miles (approximate road distance)

Entry last updated

Mar 5, 2013

Further Details

Crossroads Care is committed to the development, promotion, support and delivery of high quality services to carers and people with care needs. We provide a high standard of care, a service that is tailored to meet individual needs, a flexible service and support in accessing leisure activities outside the home. Our charitable object is to relieve the stresses experienced by carers and people of all ages with care needs as a result of disability, illness or age, by offering a respite service through the provision of Carer Support Workers.

Services available

ABI Specialist National Regional Local
Community support no no no yes
Day Activities no no no yes
Day Centre no no no yes
Domiciliary Care no no no yes
Family Support no no no yes
Leisure Activities no no no yes
Music Therapy no no no yes
Respite Care no no no yes
Support Workers no no no yes
Voluntary Activity no no no yes
National = country wide, Regional = offering a service within 150 miles, Local = offering a service within 50 miles

This service adheres to the following Regulatory Frameworks / is affiliated to the following bodies:

We are registered with the Care Quality Commission to provide domicillary care services and to treat serious injuries and diseases

CQC inspection passed - 23 January 2013

Referrals can be made by

GP yes
Consultant yes
Healthcare Professional no
Self/Advocate/Family yes
Other professional eg Social Care/Case Manager yes

How are services paid for?

yes Publicly funded - individually commissioned
Regularly Sometimes Never
NHS noyesno
Social Care Services yesnono
Jointly funded by NHS & Social Care Services noyesno

yes Privately funded (anyone can purchase)
yes Charitably funded (no payment required)

Typical duration that a service is offered

The duration of the service depends on the needs of the carer and the person with care needs. We carry out a thorough needs assessment and draw up a care plan which sets out the outcomes the service user would like to achieve as a result of receiving the service. This service can be provided during the day, evenings, weekends and occasional nights. We work in partnership with other health and social care professionals and consult with the service user to review the service and identify any changes that need to be made to individual service users care plans.

This Service was mapped by Eastern Region ABI. See HERE for more information

Services available are defined by the following EHIG Rehabilitation Codes

For an explanation of the codings please click here

SOMEONE TO TALK TO

[Code 110]
Patient description
Information and guidance over a continuum. Family support and outreach. Advocacy

Sites
All sites

Description of rehabilitation input
Information and guidance over a continuum. Family support and outreach. Advocacy

SUPPORT AT HOME

[Code 115]
Patient description
Medically stable. Able to live in the community alone or with others.

Sites
Client's home/the community

Description of rehabilitation input
Enablement, support and care to develop social skills, stamina, confidence, attention & leisure pursuits, sorting out benefits, day supervision & respite care. Specific attention paid to Community involvement & integration (further education etc), Personal social development and empowerment and structuring activity towards achieving goals. Includes support that may be purchased with a personal budget.

SOMETHING TO DO

[Code 120]
Patient description
Medically stable. Wanting to engage further with the community, alone or with others.

Sites
All sites

Description of rehabilitation input
Organised activity in the community offering opportunities to to develop social skills, stamina, confidence, attention & leisure pursuits, Specific attention paid to: Community involvement & integration (further education etc), Personal social development and empowerment Structured daytime activity within the individual's competency framework. Includes Day activities, Day Centres, clubs and activity that may be purchased with a personal budget.

VOLUNTEERING OPPORTUNITIES

[Code 125]
Patient description
Medically stable. Wanting to engage further with the community, alone or with others.

Sites
All sites

Description of rehabilitation input
Organised activity in the community offering opportunities to develop skills through voluntary work and activity.

This service is defined by the NMDS (National Minimum Data Set) codes as:

For an explanation of the NMDS, please click here

No Data for NMDS

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