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Optua UK (East Anglian Office)

Location and Contact details

Cedar House
Pytches Road
IP12 1EP

Telephone: 01394 388588


Type of organisation

  • Voluntary Sector Service

Descripton of organisation

  • Domiciliary Service
  • Community Based Service

miles (straight line)
miles (approximate road distance)

Entry last updated

Oct 26, 2012

Further Details

Optua UK provides specialist services, case management and support for people with an acquired brain injury.

Our services enable clients to live at home with as much independence as possible and provide them with the support they need to live an active life in the community. We are a well established provider of these specialist services and are developing services from our bases in East Anglia and teh West Midlands.

Optua UK can provide the next step for people leaving medical rehabilitation to give them the opportunity to return to a community setting with the specific support they need. Anyone can purchase our services, either through their social care or health services, or privately.

Our Case Management Service provides specialist management input enabling people with an acquired brain injury to manage their own affairs and design their own support. We work with a range of agencies or our support services, which provide high quality care and support in your own home and can be provided at any location within East Anglia and West Midlands and beyond.

We also provide brain injury specific training for other domicilliary and care agencies, as well as Service Mapping & Interactive Directory Website Design.

Services available

ABI Specialist National Regional Local
Case Management yes no yes yes
Community support yes no no yes
Family Support yes no yes yes
Information yes yes yes yes
Support Workers yes no no yes
Supported Housing yes no no yes
Training (for clients/patients) yes no no yes
Training (for staff) yes yes no no
Vocational Support yes no no yes
National = country wide, Regional = offering a service within 150 miles, Local = offering a service within 50 miles

This service adheres to the following Regulatory Frameworks / is affiliated to the following bodies:

CQC 3* service
Suffolk County Council Accredited Provider

Referrals can be made by

GP yes
Consultant yes
Healthcare Professional yes
Self/Advocate/Family yes
Other professional eg Social Care/Case Manager yes

- We operate an open referral system and a form can be downloaded from our website

How are services paid for?

yes Publicly funded - free at point of access
Regularly Sometimes Never
NHS yesnono
Social Care Services yesnono
Jointly funded by NHS & Social Care Services yesnono

yes Privately funded (anyone can purchase)

Typical duration that a service is offered

As long as needed

This Service was mapped by Eastern Region ABI. See HERE for more information

Services available are defined by the following EHIG Rehabilitation Codes

For an explanation of the codings please click here


[Code 75]
Patient description
Medically stable, requiring supportive environment/accommodation, able to actively participate with and benefit from therapy. Will include spectrum of initial severity of injury with a small minority derived from Code 05 category

Residential Care/Supported Housing

Description of rehabilitation input
Retraining and enablement in day-to-day domestic and community-based tasks in a non-hospital, home-like environment, aimed at community re-integration/ inclusion by enhancing independence, wellbeing, & assist return to work/ education. In collaboration with Social Services, neuropsychiatry, voluntary and statutory services. Help for family/carers in supporting the person in these roles, and with identifying statutory support available.


[Code 110]
Patient description
Information and guidance over a continuum. Family support and outreach. Advocacy

All sites

Description of rehabilitation input
Information and guidance over a continuum. Family support and outreach. Advocacy


[Code 115]
Patient description
Medically stable. Able to live in the community alone or with others.

Client's home/the community

Description of rehabilitation input
Enablement, support and care to develop social skills, stamina, confidence, attention & leisure pursuits, sorting out benefits, day supervision & respite care. Specific attention paid to Community involvement & integration (further education etc), Personal social development and empowerment and structuring activity towards achieving goals. Includes support that may be purchased with a personal budget.


[Code 140]
Patient description
Carer support from initial injury, patient support when able to communicate

All sites

Description of rehabilitation input
Assessment, guidance, management of care and support and rehabilitation needs; involving close liaison/working with the family.

This service is defined by the NMDS (National Minimum Data Set) codes as:

For an explanation of the NMDS, please click here

No Data for NMDS

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