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West Suffolk Hospital NHS Trust, Bury St Edmunds

Location and Contact details

West Suffolk Hospital
Hardwick Lane
Bury St Edmunds
IP33 2QZ

Telephone: 01284 713000


Type of organisation

  • NHS Service

Descripton of organisation

  • Trauma Unit
  • Acute Hospital
  • In patient

miles (straight line)
miles (approximate road distance)

Entry last updated

Mar 7, 2013

Further Details

The West Suffolk Hospital NHS Trust came into being on April 1st, 1993. It serves an area of approximately 600 square miles which extends to Thetford in the north, Sudbury in the south, Newmarket to the west and Stowmarket to the east. This encompasses a population of approximately 275,000.

The Emergency Medicine Department registers patients at reception prior to Manchester Triage or See & Treat. The Department has a single entrance with reception zone, separate adult and child waiting areas, a three bay resuscitation room, a five bay high dependency area, an ENT/eye cubicle and seven low dependency cubicles incorporating see-and-treat. An adolescent and children's cubicle are adjacent to a child dedicated waiting area. There is a dedicated Radiology room in the footprint of the Emergency Department.The department has recently benefited from electronic blood sample labeling and patient armbands. Trained doctors have use of a dedicated ultrasound machine S-Fast.

The Radiology department provides 24 hour digital imaging with hospital wide PAC system, spiral CT and U/S. MRI is also available.

The Rehabilitation Department at West Suffolk Hospital consists of Occupational Therapy and Physiotherapy which, along with Dietetics, make up Integrated Therapies (please see separate entry for information regarding Dietetics). We aim to provide timely and appropriate services to enable each individual to achieve the best possible quality of recovery and optimum independence following injury or illness.

The departments provide undergraduate placements and postgraduate development.

Services Provided
Physiotherapy: this service is delivered to all areas by specialist teams consisting of a Lead, Clinical Specialist and rotational physiotherapists supported by rehabilitation assistants. There is an emergency respiratory service to the hospital 24 hours a day, 7 days a week.

Occupational Therapy: this department consists of medical teams, neuro, orthopaedic and surgery/palliative care teams. Each team is led by clinical Specialists, with rotational OT's and Rehab assistants

Services available

ABI Specialist National Regional Local
Acute Medical Care no no no yes
Advice no no no yes
Nursing no no no yes
Occupational Therapy no no no yes
Physiotherapy no no no yes
Speech & Language Therapy no no no yes
National = country wide, Regional = offering a service within 150 miles, Local = offering a service within 50 miles

This service adheres to the following Regulatory Frameworks / is affiliated to the following bodies:

CQC inspection pass 1 November 2012

Referrals can be made by

GP yes
Consultant yes
Healthcare Professional no
Self/Advocate/Family no
Other professional eg Social Care/Case Manager no

How are services paid for?

yes Publicly funded - free at point of access
Regularly Sometimes Never
NHS yesnono
Social Care Services noyesno
Jointly funded by NHS & Social Care Services noyesno

Typical duration that a service is offered

No Data

This Service was mapped by Eastern Region ABI. See HERE for more information

Services available are defined by the following EHIG Rehabilitation Codes

For an explanation of the codings please click here


[Code 20]
Patient description
Medically unstable – requires general but not neurosurgical critical care.

Major Trauma Centre/ Trauma Unit/Acute Hospital

Description of rehabilitation input
Identifying and addressing early rehab goals before medically stable and transfer of care to rehab team


[Code 40]
Patient description
Needs in-patient care due to physical dependency, or the need for specialist therapy equipment, a safe environment, supervision, or intensity of therapy, in a unit with the expertise and experience in rehabilitation of a condition (Level 1)which cannot be provided in a local specialist centre or in the community (Level 2) which cannot be provided in the community.

Level 1: Regional specialized centre Level 2: Local specialist centre, Acute or community hospital

Description of rehabilitation input
Needs inpatient care due to physical dependency, or need for specialist therapy equipment, safe environment, supervision or intensity of therapy which cannot be provided in community

This service is defined by the NMDS (National Minimum Data Set) codes as:

For an explanation of the NMDS, please click here

Level 3B (local non-specialist rehabilitation services): Treat patients with Category D needs and can be led by non-medical staff

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